Contact Us

GET IN TOUCH

Would you like to know more about our products? Need expert help and advice? Feel free to get in touch with us. We’d respond in 24 hours or less.

519-495-4244

info@labellereine.ca

Tillsonburg, Ontario N4G 4G7

8:00 AM – 5:30 PM (Mon- Fri)

    FREQUENTLY ASKED QUESTIONS

    WHAT ARE THE DELIVERY CHARGES FOR ORDERS FROM THE ONLINE SHOP?

    Canada Post charges a minimum of $15.00 to ship our products – we will only charge cover a flat rate of $15.00 for anything above that. Shipping will be charged with orders unless you specify that you wish to pick it up.

    WHICH PAYMENT METHODS ARE ACCEPTED IN THE ONLINE SHOP?

    All forms of payment are accepted on our site – even Paypal and EFT.

    HOW LONG WILL DELIVERY TAKE?

    Delivery within Canada is usually within 4 days. However during Christmas time it may take up to 7 business days. Outside of Canada, please email us for more information as well as expected delivery times. We ship worldwide!

    HOW SECURE IS SHOPPING IN THE ONLINE SHOP?

    We do not collect your data, however, your personal information is confirmed by your credit card to ensure that you are the one actually purchasing our items.

    WHAT EXACTLY HAPPENS AFTER ORDERING?

    Well, we receive an email notification of your order and we make it fresh and aim to have your order shipped within 24-48hrs.

    ARE YOU ALWAYS AVAILABLE TO ANSWER QUESTIONS?

    Of course! We are always available to answer your questions and aim to respond within a few hours of your submission. We are always here to answer and help you with any questions that you may have with our products.